Privacy Policy | PNW DSF Consulting

Effective Date: 3 September 2025
Website: https://www.pnwdsfconsulting.com/

PNW DSF Consulting, a Service-Disabled Veteran-Owned Small Business based in Oregon, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website (https://www.pnwdsfconsulting.com/) or services (web design and wellness coaching). If you do not agree, please do not use our website or services.

1. Information We Collect

Personal Information: Name, email, phone number, payment details, and contact form submissions.
Health Information: For wellness coaching, we may collect Protected Health Information (PHI) such as health goals or habits, with your consent.
Usage Data: IP address, browser type, pages visited, collected via cookies and analytics tools (e.g., Google Analytics).

2. How We Use Your Information

To provide and improve web design and coaching services.
To process payments and communicate with you.
To analyze website usage and optimize performance.
To comply with legal obligations (e.g., tax reporting, SDVOSB audits).

3. Sharing Your Information

Third Parties: We may share data with service providers (e.g., payment processors, hosting platforms like WordPress, Zoom for coaching) under strict confidentiality agreements.
Legal Requirements: We may disclose data if required by law or to protect our rights.
No Sale: We do not sell your personal information.

4. Data Security

We use industry-standard measures (e.g., encryption, secure servers) to protect your data.
For PHI, we follow applicable laws, including HIPAA if deemed a covered entity.
No method is 100% secure; we cannot guarantee absolute security.

5. Data Retention

Personal and usage data is retained for as long as needed to provide services or comply with legal obligations (e.g., 7 years for tax records).
PHI is retained per client agreements or legal requirements, then securely deleted.

6. Your Rights

Access/Correct: Request a copy of or correct your personal information or PHI.
Restrict/Delete: Request restrictions on data use or deletion, subject to legal obligations.
CCPA/GDPR (if applicable): California/EU residents may have additional rights (e.g., opt-out of data sharing).
Contact: Email adbice@pnwdsfconsulting.com to exercise rights.

7. Cookies and Tracking

We use cookies for analytics and functionality. You can disable cookies via browser settings, but this may affect website performance.
Third-party tools (e.g., Google Analytics) may collect anonymized data.

8. Third-Party Links

Our website may link to external sites (e.g., Instagram, Facebook). We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children.

10. Changes to Policy

We may update this Privacy Policy. Changes will be posted here with an updated effective date. Continued use constitutes acceptance.

11. Contact

For questions or to exercise your rights, contact us at adbice@pnwdsfconsulting.com.