Privacy Policy

Effective Date: January 17, 2026 Website: https://www.pnwdsfconsulting.com/

PNW DSF Consulting, a Service-Disabled Veteran-Owned Small Business based in Coos Bay, Oregon, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or engage our services (including web design, digital marketing, and health & wellness coaching). By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our site or services.

Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to offer our services to you. Your data may be stored through Wix’s data storage, databases, and applications. Wix acts as a data processor on our behalf, and we are responsible for the personal information we collect.

1. Information We Collect

We collect information in the following ways:

Personal Information You Provide: Name, email address, phone number, payment information (processed securely via third-party providers), and details submitted through contact forms, booking requests, or coaching intake forms.
Health and Wellness Information: During wellness coaching, you may voluntarily share sensitive information such as health goals, habits, lifestyle details, or other personal wellness data. This is collected only with your explicit consent and used solely to provide personalized coaching.
Automatically Collected Information (Usage Data): IP address, browser type, device information, pages visited, time spent on pages, and referring sites. This is gathered via cookies, analytics tools (e.g., Wix Analytics or Google Analytics if enabled), and similar technologies.

2. How We Use Your Information

We use your information to:

Deliver and improve our services (e.g., designing websites, providing coaching sessions, communicating updates).
Process payments and bookings.
Respond to inquiries and provide customer support.
Send promotional emails or newsletters (you can opt out at any time).
Analyze website performance and user behavior to enhance your experience.
Comply with legal obligations (e.g., tax reporting or SDVOSB verification).

3. Sharing Your Information

We do not sell your personal information to third parties.

We may share information with:

Service Providers: Trusted third parties that help us operate our business, such as payment processors (e.g., Stripe or PayPal), scheduling tools (e.g., Wix Bookings or Calendly), video conferencing (e.g., Zoom), email services, and hosting providers (Wix.com). These providers are bound by confidentiality and use your data only to perform services on our behalf.
Legal Requirements: If required by law, to protect our rights/safety, or in response to a subpoena or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar tools for site functionality, analytics, and performance. This includes essential cookies (for site operation) and optional ones (e.g., for Google Analytics). You can manage cookie preferences via your browser settings or through any cookie banner on our site. Disabling cookies may limit site features.

Third-party tools (e.g., Google Analytics) may collect anonymized data under their own policies.

5. Data Security

We implement reasonable industry-standard security measures (e.g., encryption, secure servers via Wix) to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

For sensitive wellness information, we take extra care to store it securely and limit access.

6. Data Retention

We retain your information only as long as necessary for providing services, fulfilling agreements, or meeting legal requirements (e.g., 7 years for financial records). After that, we securely delete or anonymize it.

7. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information.
Request restrictions on processing or opt out of marketing communications.
Withdraw consent for wellness data sharing (though this may affect coaching services).
For California residents (under CCPA/CPRA): Request details on data collection/sharing and opt out of any "sale" (we do not sell data).
For residents of other regions: Similar rights may apply under local laws.

To exercise these rights, email us at adbice@pnwdsfconsulting.com. We will respond promptly.

8. Third-Party Links

Our site may contain links to external websites (e.g., social media). We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 13 years old. We do not knowingly collect data from children.

10. International Data Transfers

Data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards for transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Continued use of our site/services after changes constitutes acceptance.

12. Contact Us

For questions, concerns, or to exercise your rights, contact: Andrew D Email: adbice@pnwdsfconsulting.com

Thank you for trusting PNW DSF Consulting.